Victoria Secret Corporate Office Headquarters - Phone Number & Address (2024)

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Victoria Secret Headquarters Address and Contact

Victoria Secret Corporate Office Headquarters - Phone Number & Address (1)

  • Address: 4115 The Strand West, 408, Columbus, OH 43219, USA
  • Phone Number:614-337-5000
  • Fax Number:614-337-5075
  • Email:N/A
  • Number of Employees: N/A
  • Established:1972
  • Founder:Roy Raymond
  • Key People:Jan Singer,(CEO of Victoria's Secret Stores)

Victoria Secret Headquarters Location & Directions

Victoria Secret Headquarters Executive Team

Name

Title

Mike Mahler

Chief Financial Officer

Rick Jackson

Chief Operating Officer

Margaret Wright

Executive Vice President of Intimates Production

About Victoria Secret, History and Headquarters Information

History

Victoria Secret was founded in the year 1977. The company has been operational for almost 42 years now. The founder of the company was Roy Raymond. The company was opened by the founder, for his wife, Gaye Raymond. During the late 1960s, Roy Raymond wanted to gift her wife some lingerie but was not at happy with the cheap options being sold at various departmental stores. Therefore, he spent his next eight years in researching about the lingerie market and thus started Victora's Secret. The company was opened with a capital of $80,000. The first store of the company was established in the Stanford Shopping Center, located in California, USA. The name of the company was inspired by Queen Victoria of the UK. In the first year of the business, the company had grossed over $500,000 and therefore opened up new headquarters, a warehouse and four new store locations as well. Catalogue sales of the company had amounted to almost $7 million annual sales.

By the year 1982, the company had grown into five stores along with a 40-page catalogue as well. The company was also grossing $6 million on an annual basis too. But, the company was sold off to Leslie Wexner, for about $1 million. In the year 1983, under the leadership of Waxner, new styles, colours and patterns of lingerie was introduced. In the year 1985, Howard Gross was made as to the company's president. By the year 1986, the company had almost 100 stores under its name, which resulted in 400 stores by 1988. In the year 1992, the company had also released their own line fragrance as well. During the 1990s, the company had released the Miracle Bra, which had sold over two million units but had faced fierce competition from Sara Lee's Wonder Bra. As of the year 1998, the company had almost 14 per cent share in the apparel market and had also entered the $3.5 billion cosmetic industry as well. By the year 2006, the company had almost 1,000 stores under its name and also accounted for nearly one-third purchases in the intimate apparel industry. As of the year 2016, direct sales of the company was only growing at 1.6 per cent. Sales started to stagnate and fall in the early months of the year 2017. Due to a 40 per cent plunge in the company's stock, in a single year, the company planned to close down nearly 53 stores in the USA. As of the year 2019, the company relaunched its swimwear lineup. The headquarters of the company is based in 4115 The Strand West 408. The name of the place is Columbus, while the name of the state is Ohio, USA. The pin code of the area is 43219.

About

Victoria Secret is an American company that focuses on the designing, manufacturing and marketing of various kinds of lingerie apparels as well as beauty products for women. The current CEO of Victoria's Secret stores is John Mehas. The company currently has its presence in over various different countries outside of the USA, like Germany, Austria, Maldives, Italy, the UK, Saudi Arabia, South Africa, Australia, Qatar, Russia, Singapore, New Zealand, India, Poland, etcetera. As of the current date, the company has over 1,000 stores operating under its name, along with 18 independent stores as well.

Services

The primary services provided by the company include allowing customers to have a retail as well as an online presence in order to purchase various kinds of women's lingerie, beauty products and other womenswear, manufactured and designed by the company itself. The company specialises in products such as underwear, women's clothing, swimwear, lingerie, footwear, beauty products, fragrances and also make-up products as well.

Victoria Secret Headquarters Photos

Victoria Secret Headquarters 1

Victoria Secret Headquarters

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (4)Dr.Henderson says:

    December 29, 2022 at 7:22 pm

    Kristin,the manager at Partridge Creek is wonderful!!!I am not a fan of shopping,but she made it great.She “listened” to what I was seeking and I walked out,over $500. plus dollars,less than when I entered and damn happy about it.She’s precious and knowledgeable.Just a lovely lady,with a good sense of humor.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (5)Rufdhi Bisthamy says:

    December 20, 2022 at 11:28 am

    I would like to know if any Company in Sri lanka has signed up as an Agent, if not, my Company is interested to take the sole Agency for Sri Lanka.
    Looking forward to your reply.
    Regards

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (6)me says:

    November 29, 2022 at 12:53 am

    anyone have a good corporate number for VS? the one posted on here is to a vision service . ridiculous customer service

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (7)Whitney Grove says:

    November 23, 2022 at 3:42 pm

    I need to change shipping address

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (8)Deshea Walker says:

    November 9, 2022 at 10:57 pm

    Hi, I was fired today because of technical difficulties with my headset and computer. It’s been really hard on my family and I with my husband having a heart condition. So I’m using an old computer that I can afford. I was fired because I had to disconnect some calls due to buzzing lagging and loud noises, and sometimes complete silence. I thought it was something normal because the majority of the customers said that other associates kept hanging up on them as well. They didn’t give me any benefit of the doubt at all. They didn’t believe anything I said at all. My manager’s name Megan Mobley was rude and unfair, she was never in my corner always caused lots of stress, and didn’t help at all. What’s really shocking is that I have never had any customer complaints at all, and so many customers have called in saying that VS associates had fat-shamed them, they were hung up on and some stated that they were belittled in front of other customers and those associates still have their jobs. I am going to take legal action

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (9)Susy Gonzalez says:

    November 1, 2022 at 11:12 pm

    Received my order this weekend and the braw that I ordered made me bleed and have blisters . I wish I can post the pictures to show how bad it is .

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (10)Christina Wheeler says:

    October 16, 2022 at 6:31 pm

    Please bring back so sexy hair care line! I would also love to have dark orchid seduction back.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (11)Tiffany Thomey says:

    October 16, 2022 at 6:23 pm

    I have tried to add my daughter as a buyer. Site doesn’t work. Customer service sends me in a circle with no help whatsoever. One customer service agent actually gave me the # I called to reach her as the # to remedy the situation. Not an experience I expected with a multi-million company.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (12)Michael says:

    October 13, 2022 at 8:20 am

    I wont agent your product in my country Ethiopia if you are interested please contact me as soon as possible my email mic_mmick@yahoo.com

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (13)Robert Pledger says:

    July 14, 2022 at 4:17 pm

    Who ever made the decision to move away from your traditional “target” market should be fired. To whom it may concern, your business will continue to decline and even fail unless you remember who you customer is and what they want. Hint, it isn’t the nonsense you are peddling now. No longer a customer!!!

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (14)Susan Montgomery says:

    June 20, 2022 at 3:20 pm

    Hello – I am writing to see if there is any thing you can do to replace my bottle of Crush perfume. I still have 1/2 bottle left and the sprayer is broken. I would be more than happy to send a picture but I’m not sure I can do it here. Maybe if you send me an email I can reply with the photo. Normally I wouldn’t do this but it is my favorite perfume which I have been using for years. Please advise. Thank you.
    Susan Montgomery
    6073 60th Road
    Maspeth, NY 11378
    646-285-1015

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (15)Yvonne Fiedor says:

    May 3, 2022 at 1:13 am

    I have been a customer for over 20 years. A credit limit of $250 is a joke. One year later still waiting for a credit card to be mailed? Tried to charge and it said declined. As of today I am boycotting VS for the rest of my life. Hello macys and Nordstrom.

    Reply

    • Victoria Secret Corporate Office Headquarters - Phone Number & Address (16)Yutspa says:

      September 14, 2022 at 6:19 pm

      Really? Are you sure you know what your asking? Have you actually LOOKED at the GARBAGE THEY are pushing off on us as Victoria’s Secret intimates? I WOULDNT wear this stuff ANYWEAR there might be PEOPLE! I’d be too embarrassed! And these women they are trying to pass off as MODELS? MAKE ME WANT to spend my hard earned money and wear this CRAP! Don’t know WHAT has happened to this company but it’s a LAUGHING STOCK! They could give a credit card to me with $10 of credit on it and it would be TOO MUCH! Who really cares about this ugly garbage any more? Hahahahahahahahahahahahahaha! I think the stock market name should be listed under USED2BE

      Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (17)Jo Zunic says:

    April 25, 2022 at 10:45 pm

    I would NEVER ever shop at VS!!!
    I forgot a $10.85 bill from February 2022. I missed their email statement and they just pile on 3x fees of what I owe – which I do not mind paying, but they reported me delinquent because a 10.85 freaking bill?
    I just paid $45.40 with all their fees.
    I just called Customer Service asked them how come I was never contacted via phone the rep told me they tried to contact me but could not give me dates! Liars!
    I then asked them to remove the delinquent remarks!!! But she told me she could not help me.
    VS is pathetic and because of this, I would NEVER shop there!

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (18)Shirley Maldonado says:

    March 29, 2022 at 11:29 pm

    I have always loved Victoria Secret. Shopped there for many years, have spent alot of money in their stores, but lately the quality of lingerie and especially underwears have gone downhill. I hand wash some of my items, but also wash them in delicate and in a mesh. So disappointed that after one wash, it shows the elastic tearing and looking worned out. Not happy at all. I was given a nice gift certificate from my son, but honestly, not sure if I want to purchase anything.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (19)Donna Coniglione says:

    March 26, 2022 at 7:13 pm

    Bras are not comfortable anymore. The fit is also very poor.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (20)Elliot says:

    March 9, 2022 at 3:03 am

    Victoria’s Secret in Mesa Arizona superstition Springs 6555 e southern ave. On the floor of the entryway there is a pink ‘Victoria’s Secret Enter’ round Sticker on the ground, about a foot and a half round diameter. A quarter of it is sticking up. Definite safety hazard. With hell dark the sticky area is that’s up, it’s been like that for a while…I notified the tremendously nice worker ‘ Customer service skill is absolutely not friendly and as if I was annoying Nonsensical. I’m not an employee but was concerned about others that were not watching where they were going because of this. There’s lots of people with handicaps even. About me mentioning this trip hazard and she just said, I’ll keep that in mind In a very dismissive and insincere manner. I have worked a great deal of my life in retail and sales… Very unprofessional it should’ve been taken wholeheartedly with concern. The entryway should be welcoming.. not dangerous. Btw the black 2 inch masking tape that is infront of the cash register stretched across the walkway isn’t attractive And not professional looking at all. Aside from shady warehouses, Which would be an OSHA violation still, most professional companies use some sort of rubber cord guard for the floor. This is Victoria’s Secret and The initial appearance makes it look very trashy along with the safety concerns… That being the sticker and the masking tape on the ground covering electrical cords.

    If interested in employee or anything else you have my email here and I have the pictures I can help provide a clear picture for you that I have concern about. I don’t know I’m just stupid and care about people.

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (21)Jamie says:

    February 17, 2022 at 8:30 am

    Your company is horrible to be employed by the managers that run your local chains refuse to let associates have lunches change their schedules with out telling people hours in advance. They don’t take the safety of their employees at heart make it count against them for leaving early due to weather keep them late at their expense .

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (22)Beth E Moore says:

    July 12, 2020 at 5:09 pm

    Why is Victoria Secret in College Mall in Bloomington, Indiana not reopening?

    Reply

  • Victoria Secret Corporate Office Headquarters - Phone Number & Address (2024)

    FAQs

    What is Victoria's Secret headquarters address? ›

    Image of What is Victoria's Secret headquarters address?
    Reynoldsburg is a city in Fairfield, Franklin, and Licking counties in the U.S. state of Ohio. It is a suburban community in the Columbus, Ohio metropolitan area. The population was 41,076 at the 2020 census.
    Wikipedia

    How do I file a complaint against Victoria Secret? ›

    You may contact The Ethics Hotline 24 hours a day — 7 days a week. You can contact The Ethics Hotline by email at EthicsandcomplianceVS@victoria.com or by phone at 1.844. 575.1079.

    What is the corporate name of Victoria's Secret? ›

    L Brands. On August 2, 2021, L Brands (NYSE: LB) completed the separation of the Victoria's Secret business into an independent, public company through a tax-free spin-off to L Brands shareholders. The new company, named Victoria's Secret & Co., includes Victoria's Secret Lingerie, PINK and Victoria's Secret Beauty.

    Who is the CEO of Victoria Secret? ›

    Victoria's Secret & Co. Martin Waters is the Chief Executive Officer of Victoria's Secret & Co. Prior Mr. Waters served as the Chief Executive Officer of Victoria's Secret and Victoria's Secret Lingerie.

    How do I contact Victoria Secret pink? ›

    For all inquiries related to the Victoria's Secret or PINK Credit Card, including bill payment, payment authorizations, application status, and any other related inquiries, please call Credit Card Services at 1-844-271-2596 (Victoria's Secret Mastercard) or 1-800-695-9478 (Victoria's Secret Credit Card) between 8a - 9p ...

    Where is Victoria's Secret based out of? ›

    Victoria's Secret & Co. world headquarters are located in Columbus, Ohio. We also have offices in New York and Kettering, Ohio.

    How do you respectfully file a complaint? ›

    Start politely

    Starting a complaint with “I'm sorry to bother you” or “Excuse me, I wonder if you can help me” puts the listener at ease. People are easier to deal with if they feel comfortable so even if you are angry, try to stay calm and start the conversation with one of these phrases.

    How do I send an official complaint? ›

    It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.

    Who owns Victoria Secret now? ›

    L Brands purchased Victoria's Secret for $1 million in 1982. Its assets included six stores and one catalog. L Brands expanded this brand into one of the world's most well-known global lingerie brands. Victoria's Secret & Co.

    Is Victoria Secret owned by Bath and Body Works? ›

    L Brands no more: Bath & Body Works, Victoria's Secret are now separate companies.

    Who is the owner of Pink and Victoria Secret? ›

    PINK is a division of Victoria's Secret, and was owned by American retail company L Brands. Victoria's Secret was a subsidiary of L Brands, with financials for PINK reported jointly with those of Victoria's Secret.

    What is going on with Victorias Secret? ›

    Victoria's Secret has been under fire for the past four years, trying to repair its image after accusations of non-inclusivity and lack of body-positive models led the company to shut down its iconic group of supermodels called "Angels" in 2021.

    Who is the richest Victoria Secret? ›

    Its models are called Angels and the richest is Gisele Bundchen. Throughout the years she worked for Victoria Secrets, the Brazilian managed to make about 400 million dollars, but who are the other models that follow Bundchen.

    Why did Victoria Secret CEO quit? ›

    According to a report by WWD.com, Hauk is leaving Victoria's Secret “in order to spend more time with her family in Florida.” The news of Hauk's resignation comes as Victoria's Secret & Co. completed the acquisition of Adore Me, a digitally native intimates brand known for its inclusive sizing and body positivity.

    Does the owner of Victoria Secret live in Ohio? ›

    Where is Les Wexner Now? Today, Les Wexner, 84, serves as the chairman emeritus of Bath & Body Works, Inc. He resides in New Albany, Ohio on his $47 Georgian-inspired estate.

    Where is pink headquarters? ›

    Pink (Victoria's Secret)
    HeadquartersReynoldsburg, Ohio , United States
    Number of locations141 stores (2020)
    Key peopleAmy Hauk, CEO (2019)
    ProductsApparel, lingerie
    ParentVictoria's Secret
    6 more rows

    Does the person who made Victoria's Secret live in Ohio? ›

    On January 23, 1993, Wexner, then 55 years of age, married Abigail S. Koppel, 31, an attorney, in a ceremony at their home in New Albany, Ohio. The couple have four children. Formerly of the Bexley area near Columbus, Ohio, Wexner now lives in New Albany, a community northeast of that city.

    Who is Victoria Secret owned by? ›

    L Brands purchased Victoria's Secret for $1 million in 1982. Its assets included six stores and one catalog. L Brands expanded this brand into one of the world's most well-known global lingerie brands.

    References

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